Privacy Policy
Privacy Policy
Effective Date: October 1, 2023
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- Introduction
Welcome to Arnold Haven (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our e-commerce site and make purchases, including hotel reservations. By using our services, you consent to the practices described in this Privacy Policy.
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- Information We Collect
We may collect the following categories of personal data when you use our e-commerce site:
2.1. Personal Identifiable Information (PII): This includes your name, email address, mailing address, phone number, and payment information when you make a purchase or hotel reservation.
2.2. Usage Data: We may collect information about how you interact with our website, such as the pages you visit, your browsing habits, and your device information, including your IP address, browser type, and operating system.
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- How We Use Your Information
We use your personal data for the following purposes, as allowed by GDPR and CCPA:
3.1. Contractual Necessity: To fulfill your orders, including product purchases and hotel reservations, and to provide customer support.
3.2. Legitimate Interests: To communicate with you, send transactional emails, improve our website, products, and services, and comply with legal obligations.
3.3. Legal Obligations: To comply with applicable laws, regulations, and legal processes.
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- Disclosure of Your Information
We may disclose your personal data to the following parties, only when necessary for the purposes described in Section 3 and in compliance with GDPR and CCPA:
4.1. Service Providers: Third-party service providers who assist us in delivering our products and services, such as payment processors and shipping companies.
4.2. Legal Authorities: When required by law or to protect our rights, property, or safety, we may disclose your data to law enforcement agencies or other governmental authorities.
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- International Data Transfers
We may transfer your personal data outside the European Economic Area (EEA) and California when necessary for the purposes outlined in this Privacy Policy. We will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR and CCPA requirements.
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- Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
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- Your Rights
Under GDPR and CCPA, you have the following rights regarding your personal data:
7.1. Access: You can request access to the personal data we hold about you.
7.2. Rectification: You can request corrections to inaccuracies in your personal data.
7.3. Erasure: You can request the erasure of your personal data, subject to legal obligations.
7.4. Data Portability: You can request a copy of your personal data in a machine-readable format.
7.5. Objection: You can object to the processing of your data in certain circumstances.
7.6. Withdrawal of Consent: You can withdraw consent where we rely on your consent as the lawful basis for processing your data.
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- Cookies and Tracking Technologies
We use cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.
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- Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
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- Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes as required by GDPR and CCPA.
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- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at [email protected].
By using our e-commerce site and services, you agree to the terms and conditions outlined in this Privacy Policy, as well as your rights and obligations under GDPR and CCPA.